(KTI) ANALYSIS OF FACTORS CAUSING DAMAGE TO MEDICAL RECORD DOCUMENTS IN THE STORAGE ROOM AT PERMATA CIREBON HOSPITAL

Medical record files can provide accurate and continuous information, the
quality of service can be improved if supported by the security and confidentiality of
patient medical record files in the medical record file storage room itself so that DRM
must not be damaged. This study aims to determine the factors that cause physical
damage to medical record documents in the storage room of Permata Cirebon Hospital.
The type of research that will be used by researchers is a type of descriptive
analysis method with a quantitative approach. The population in this study is using
damaged medical record documents in the storage room (Filing) which amounted to
172,491 DRM. Samples were taken using the slovin formula obtained as many as 100
DRM. The instruments used are observation sheets and stationery. Time and place was
conducted from February to August 2023 at Permata Cirebon Hospital.
The results of research at Permata Hospital Cirebon showed that there were 9
(9%) damaged medical record documents. Intrinsic factors include paper quality, ink and
adhesive quality and it is known that DRM does not meet paper quality standards.
Extrinsic factors are physical in terms of physical damage there are DRMs that are torn,
wrinkled and faded.
It is suggested to the Permata Cirebon Hospital to be able to add facilities or
infrastructure to the storage room such as increasing the number of medical record
shelves, vacuum cleaners, and vacuum cleaners.